I got married and my surname has changed. Should I make a reservation with my maiden name or new name?

2020-05-05(Tue)

You cannot board unless the name on your reservation matches your passport. If you use your maiden passport, Please make reservation must match your passport name.

My passport is about to expire, can I enter the country?

2020-04-05(Sun)

The required remaining effective period varies depending on the country (1 to 6 months), Please contact us for more information.

I don't have a passport yet. Can I make a reservation?

2020-03-05(Thu)

Temporary reservations are possible, but some airlines will need to enter materials such as a passport number when issuing a ticket. In that case, please collect your passport and send it to us.

Download the materials here.

We have put together a list of frequently asked questions.

We have created a document that compiles the questions and inquiries that many people send to Yusen Travel every day.

Please download it now.

Contact Us

Business hours: 9:00 to 18:00

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(852) 2865-3783

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Unit 07, 23/F, Laws Commercial Plaza,
788 Cheung Sha Wan Road, Kowloon, Hong Kong
香港九龍長沙灣道788號　羅氏商業廣場　23樓 07室

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